Shipping & Returns

Shipping costs

We deliver free of shipping costs within Germany from an order value of 100 Euro. For orders of goods below this value, we charge a flat packaging and shipping fee of 9.95 euros per delivery within Germany. We reserve the right to make a partial delivery, in which case the additional shipping costs will be borne by us.

We deliver free of shipping costs to Austria from an order value of 400 Euro. For orders of goods below this value, we charge a flat packaging and shipping fee of 20 euros per delivery. We reserve the right to make a partial delivery, in which case the additional shipping costs will be borne by us.

To the rest of Europe we deliver free of charge from an order value of 800 Euro. For orders of goods below this value, we charge a flat packaging and shipping fee of 50 euros per delivery. We reserve the right to make a partial delivery, in which case the additional shipping costs will be borne by us.

Delivery conditions

Unless otherwise stated, the photographs are printed on Hahnemühle paper. Photos are usually transported rolled up in shipping cartons. Of course, we always take the risk of transportation to the consumer. In case of wrong delivery or damaged photos, please inform us immediately so that we can settle the matter to your satisfaction. Phone +49 176 36531593 or .

Returns

Generally, we do not grant refunds; however, we will consider them under special circumstances. If you are not satisfied, please contact us within 10 days of receiving your order: use the contact form with your order number enclosed and further explanation.

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